Privacy Policy
Last updated: March 3, 2026
Master Laredo Tree Service ("we," "us," or "our") operates the website located at www.treeservicelaredo.com. This Privacy Policy explains what information we collect when you visit our website or contact us to request services, how we use that information, and the choices you have. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you use our website.
Information You Provide
When you fill out a contact form, request a free estimate, or call us, you may provide your name, phone number, email address, property address, and a description of the service you need. We use this information solely to respond to your request and schedule or perform services.
Information Collected Automatically
When you visit our website, basic technical data may be collected automatically, including your IP address, browser type, device type, the pages you visit, and how long you spend on those pages. This data is collected through standard web analytics tools and is used in aggregate form to understand how people use our website so we can improve it.
2. How We Use Your Information
We use the information we collect to:
- Respond to your service requests and schedule appointments
- Provide estimates and complete the tree services you have requested
- Contact you about your appointment, any changes, or follow-up questions
- Improve our website content and user experience
- Comply with legal obligations where applicable
We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising purposes or share it with marketing companies.
3. Contact Forms and Third-Party Tools
Our website uses Tally (tally.so) to power our online request forms. When you submit a form, your information is transmitted to and stored by Tally in accordance with their privacy policy. We receive that information and use it only to follow up on your service request. We encourage you to review Tally's privacy policy at tally.so if you have questions about how they handle form data.
4. Cookies
Our website may use cookies, which are small text files stored on your device, to improve your browsing experience. Cookies help us understand which pages are most useful and allow certain website features to work correctly. You can set your browser to refuse cookies or to notify you when a cookie is being sent. Disabling cookies may affect some features of the website.
We do not use cookies for advertising tracking or to build profiles about individual users.
5. Google Maps
Our website uses Google Maps embeds to display our office location. When you interact with a Google Maps embed, Google may collect information about your visit in accordance with Google's Privacy Policy. We do not control that data collection. You can review Google's privacy practices at policies.google.com.
6. Data Security
We take reasonable steps to protect the information you share with us. Our website uses HTTPS to encrypt data in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of any data you submit.
We retain your contact and service information only as long as needed to fulfill your request or maintain records for legal or accounting purposes. We do not store payment card information on our systems.
7. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
8. Links to Other Websites
Our website may contain links to third-party websites such as Google Maps or our form provider. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before submitting any personal information to them.
9. Your Rights and Choices
You may contact us at any time to ask what information we have about you, request that we correct it, or ask us to delete it. We will respond to reasonable requests in a timely manner. You can reach us by phone or email using the contact details below.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us if you would like to exercise any CCPA rights or have questions specific to California privacy law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
- Master Laredo Tree Service
- 1316 Salinas Ave, Laredo, TX 78040, USA
- Phone: (956) 539-8874
- Email: contact@treeservicelaredo.com
You can also review our Terms of Service for additional information about how we operate.